- You must have your confirmation of your inquiry as shown here (For Example: Subject Line:: [20A-0B844303-76F9] PCSS Customer Support Inquiry). This is an automated notification from our customer support system.
- Your email confirmation will have a link to check your inquiry online. Due to junk mail filters, we can not guarantee your receipt of emails, only our response. Please check this online link frequently as our response will always be posted online.
- Due to issues beyond our control, we live in a hurricane zone, PCSecurityShield reserves the right to suspend this guarantee at any time (but we won't).
- PCSecurityShields 24 Hour Service Guarantee does not guarantee that your issue will be solved, only that you can be assured PCSecurityShield is working to resolve your issue.
- This guarantee ONLY applies to inquiries made through our customer service form and you MUST have a ticket number to request a refund.

Email Support Form - 24 Hour Guaranteed Response
Thank you for contacting PCSecurityShield. You will receive a confirmation of this
inquiry at within 5 minutes.