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Issue:
What do I do if virus updates fail with the error: Update failed! Please try again after changing the settings for update server?
Solution:
Please be sure you are connected to the internet while starting your updates. If you are connected then it is likely that the system is simply busy from many people running updates at that moment.
You can simply try back later or:
Try a different server. Open The Shield Antivirus, go to Updates and then Configure and select one of the other 3 (B,C, or D) servers for updates.
Watch a simple video to explain this process.
| Published: |
10/25/2006 1:44:09 PM |
Last Modified: |
2/28/2008 8:01:04 AM |
| Keywords: |
virus, update, updating, failed, server, configuration |
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